All of our products are absolutely guaranteed. Every time. Any reason. Or we’ll make it right.
We stand by everything we sell, 100%. So if you’re not satisfied with your order for any reason, neither are we. We’ll make it right – from recreating your order to refunding you in full. We’ll even cover delivery. Simple as that. Learn More
Delivery prices for customers in Ireland.
|Order total||Standard delivery
10+ working days
5-6 working days
|Orders up to €99.99||€4.06||€10.56|
|Orders over €800||€20.32||€40.64|
* Express delivery only available on selected products. See collection.
It normally takes 10 working days for your order to arrive with standard delivery (although it might be faster or slower depending on stock availability). In this time, we check your design and the final product to make sure everything looks ok. Below you can see the journey, from website to your doorstep.
Pick your product, personalise, then order. We’ll email you the details, plus estimated arrival.
Our designers will ensure your product looks its best. If we need to make changes, we’ll email you.
Now we create your custom product. The time can vary depending on stock availability.
We ship your product. We’ll let you know exactly when it will arrive (plus you can track your order).
Need your product faster?
We offer express shipping on selected products. These take between 5-6 working days to arrive.
See all products available for express delivery.
At checkout, you can see all the delivery options available and the estimated arrival date for your product(s).
We offer several different personalisation technologies. The technology you choose will vary depending on your product, the finish you want and what you intend to use it for.
To make this choice easier for you, we’ve created a guide for you to compare the different personalisation technologies available.
Promotique supports a variety of file formats for uploaded designs:
Adobe Photoshop Image (*.psd)
Adobe Acrobat Document (*.pdf)
Adobe Illustrator Document (*.ai)
Bitmap Image (*.bmp)
GIF Image (*.gif)
JPEG Image (*.jpg,*.jpeg)
Microsoft PowerPoint Document (*.ppt)
PNG Image (*.png)
TIF Image (*.tif,*.tiff)
Resolution refers to the number of dots per inch (dpi), or the amount of detail the image has. Higher resolution means a more detailed image, but also a larger file and a longer upload time. For best results with most products, your image or photo should be 300 dpi (dots per inch) at the final print dimensions. Simply increasing the DPI setting in a graphic program does not improve the resolution.
We want you to love the products you order from Promotique. If you are worried about how your uploaded artwork will come out, give us a call and we'll take a look.
Good question. These terms are thrown around a lot in the printing and graphics world, and it is important to understand the difference. CMYK (Cyan, Magenta, Yellow, and "Key," or black) are the ink colours used during the printing process. The term "key" is used instead of "black" because, really, this is a mixture of the cyan, magenta, and yellow inks; the resulting "black" can be minutely different from one printing company to another. RGB (Red, Green, and Blue) are the colours of light used by your monitor to display your document on-screen. Black is not listed because on-screen black is an absence of light. A mixture of red, green, and blue light produces white.
How does this affect me?
Any image you create on your computer should be created in CMYK mode. This will ensure that the colours you see on-screen will most closely match the final printed product. If you create your document in RGB, the colours in your printed product may vary slightly: many of the bright values produced by your monitor cannot be exactly reproduced in print.
A lot of digital images are JPEG files, and JPEGs are almost always in RGB.
There's nothing more upsetting than designing a product online, only to receive it and discover the colours aren't quite as you'd imagined. At Promotique, we understand.
Rest assured, we own a state-of-the-art printing facility that matches on-screen colours (RGB) to printed colours (CMYK) as closely as possible. We also have high quality controls and colour correction standards in place to ensure there is as little variation as possible, especially within a single product order.
We want you to be 100% satisfied with your order. If you're not, contact us and we'll put it right.
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